Trip Coach, LLC. offers psychedelic integration coaching only. You should not rely on this experience as a substitute for, nor does it replace the advice of a legal or medical professional. If you have any concerns or questions about your health, you should always consult with a physician or other healthcare professional. Do not disregard, avoid or delay obtaining medical or health related advice from a healthcare professional because of something you may have heard in your coaching or during a coaching appointment. The use of any information you receive is done so solely at your own discretion and risk.
If you think you are having a medical or health emergency, call a healthcare professional, immediately. If you are in the United States, call a healthcare professional or 911, immediately.
The terms and conditions below apply to all coaching services provided by Trip Coach, LLC. (“Company”) and its affiliated subcontractors, known as coaches (“Coach” or “Coaches”), to any individual or organization (“Client” or “Clients”). The term ‘coaching’ as here used covers psychedelic integration coaching, life coaching, personal coaching, personal development, trauma recovery, and executive coaching.
Data Protection
You understand that the Company will protect your information as confidential. If you report child abuse, elder abuse, neglect, or threaten to harm yourself or someone else, you understand that necessary actions may be taken and your confidentiality agreement may be limited in this capacity. Furthermore, if the Company or Coach are ordered by a court to provide information or to testify, they will do so to the extent the law requires.
Data Security
You understand that the use of technology is not always secure and you accept the risks of confidentiality in the use of email, text, phone, WhatsApp, Skype, and any other technology.
Terms & Conditions
The coaching schedule will be arranged between the Coach and the Client. The Coach will recommend the frequency of coaching appointments based on a professional assessment of the Client’s requirements. This recommendation, or plan, is not binding and may be altered and adjusted throughout the coaching journey by mutual agreement, in accordance with the terms set out in the Client’s Coaching Agreement.
Where no specific number is agreed upon, coaching appointments will be provided on a session-by-session basis.
In return for the fees payable by the Client (or by a third party on their behalf), the Company and Coach agree to provide the services fully described in the Client’s Coaching Agreement.
The date that the Client and Company execute the Client’s Coaching Agreement shall be deemed to be the start date for the service(s). If any Client is unhappy with any of the terms and conditions, they can contact the Company to discuss any concerns and see if they can be resolved before the Coaching Agreement is executed.
Format of Coaching Appointments
Coaching appointments are either in person or by phone either via Zoom, Skype, FaceTime audio, WhatsApp audio, or by telephone direct. In all cases, the Client is responsible for calling the Coach. The Coach is open to other formats by mutual agreement. The Coach is responsible for ensuring that they are available for consultation at agreed times.
The length of each coaching appointment will be fifty-minutes unless otherwise agreed upon. Any coaching appointment that exceeds fifty minutes in length is subject to an additional fee, determined by the Coach, and based upon the quantity of additional time needed. Coaching appointments may only exceed their allotted time by mutual agreement, and only if the Coach has no commitments immediately following the session. Any additional fees incurred due to an appointment exceeding its allotted time will be paid by the Client retrospectively.
Coaching Appointment Fees
The Company’s fees are made clear at the time of booking. The Company reserves the right to change these fees from time to time. Any payments for coaching appointments paid in advance are honored even if prices have risen between the point of booking and the time of the coaching appointment.
Dates and Times of Sessions
The date and time of the first session and any subsequent session will be registered via the online scheduling software (“Scheduling.cc”) maintained on the Website. The Company agrees to maintain the Coaches’ availability to match what is presented on the Website and to honor the coaching appointments booked through the Scheduling.cc online bookings platform.
Coaching Appointments can only be rescheduled in accordance with the “Rescheduling Appointments” section herein.
Payment Terms
Fees can be paid online by debit or credit card using the “Stripe” payments gateway linked to the Scheduling.cc bookings platform. Alternatively, payments by standing order or by bank transfer may be made by mutual agreement.
Receipts and/or invoices are available, and where receipts are requested by the Client, they will be sent by e-mail.
Fees are payable in advance of each coaching appointment unless otherwise agreed. Where payment has not been received by the Company in advance of a coaching appointment, the Company and Coach are not obliged to provide the session.
Where payment is required on receipt of an invoice rather than in advance, a charge may be levied for late payment.
Between Coaching Appointments
The Coach may assign the Client tasks or exercises to complete between coaching appointments. There is no obligation on the Client to complete these items of ‘homework’, but not doing so may slow the Client’s progress in gaining improved quality of life or achieving desired business or personal outcomes.
The Client may contact the Coach by phone or e-mail between sessions to seek clarification regarding anything arising from a coaching appointment or for administrative purposes (e.g. where a client needs to rearrange a coaching appointment or make a payment). Additional coaching can also be provided between sessions but there will be an additional charge for this. The Coach will always advise a Client in advance if the nature of a Client’s contact is likely to incur an additional charge and no such charges will be imposed without the Client’s agreement.
Rescheduling Appointments
If a Client needs to reschedule a coaching appointment, they should provide at least 24 hours notice. No refunds or credits will be given to Clients for unused coaching appointments unless 24 hours notice has been given. In exceptional circumstances, the Coach may need to rearrange a coaching appointment. In those instances, they will also give the Client 24 hours, if possible.
When a Client pays for a coaching appointment or appointments in advance, they must schedule and attend the coaching appointment(s) that they have paid for within 6 months of the payment having been received, or their fee is forfeited, unless otherwise agreed upon and in writing by the Company and the Client.
Confidentiality
Personal information or business information supplied by Clients in coaching appointments will be treated as confidential. It will not be disclosed to a third party without the Client’s prior permission, save where required by law or where action might be necessary to prevent harm to the Client or someone else.
This Privacy Policy discloses the privacy practices of Trip Coach, LLC. (“Company”), with respect to its website TheTripCoach.com (“Website”). This Privacy Policy applies solely to information collected by the Website. We have created this privacy statement to demonstrate our firm and continuing commitment to the privacy of personal information provided by those visiting and interacting with this website. We hold the privacy of your personal information in the highest regard. The following discloses our information-gathering and dissemination practices for this website.
We recognize the importance of protecting your privacy and our policy is designed to assist you in understanding how we collect, use, and safeguard the personal information you provide to us and to assist you in making informed decisions when using our site. This policy will be continuously assessed against new technologies, business practices, and our customer’s needs.
What Information Do We Collect?
When you visit this Website, you may provide us with two types of information: personal information you knowingly choose to disclose that is collected on an individual basis and website use information collected on an aggregate basis as you and others browse our Website.
1. Personal Information You Choose to Provide
2. Registration Information
When you register for any of our products, services, or newsletters you will provide us with information about yourself.
3. Email Information
If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received by mail and telephone. This also applies when you register for our website, sign up through any of our forms using your email address or make a purchase on this site.
4. Website Use Information
Similar to other commercial websites, our Website utilizes a standard technology called cookies (see explanation below, What Are Cookies?) and web server log files to collect information about how our Website is used. Information gathered through cookies and web server logs may include the date and time of visits, the pages viewed, time spent at our Website, and the websites visited just before and just after our Website, as well as your anonymized IP address. The information we collect automatically is used for statistical data and will not include personal information. We use this data to improve our website(s) and our service offerings.
How And Why We Collect Information
The Company collects your information to record and support your participation in the activities you select. If you register to download a book or other resources, sign up for our newsletter, enroll in a program, and/or purchase a product from us, we collect your information. We use this information to track your preferences and to keep you informed about the products and services you have selected to receive and any related products and/or services. As a visitor to this Website, you can engage in most activities without providing any personal information. It is only when you seek to download resources and/or register for services that you are required to provide information.
If you opt-in to receive any free resources, participate in any free training programs, register for a webinar, register for a live event, or purchase any products or services sold by the Company on this Website, we will only enroll you to receive our free email newsletter if you affirmatively consent to it. If you do consent, you may still unsubscribe anytime. We include an “unsubscribe” link at the bottom of every email we send. If you ever have trouble unsubscribing, you can send an email to info@thetripcoach.com requesting to unsubscribe from future emails.
How Do We Use the Information That You Provide to Us?
We use personal information for purposes of presenting our Website and its contents to you, providing you with information, providing you with offers for products and services, providing you with information about your subscriptions and products, carrying out any contract between you and the Company, administering our business activities, providing customer service, and making available other items and services to our customers and prospective customers.
From time to time, we may use the information you provide to us to make you offers to purchase products and services provided by third parties in exchange for a commission to be paid to us by such third parties. Should you opt to take part in such promotions, third parties will receive your information.
Disclosure Of Your Information
As a general rule, we do not sell, rent, lease or otherwise transfer any information collected whether automatically or through your voluntary action.
We may disclose your personal information to our subsidiaries and service providers for the purpose of providing our services to you.
We may disclose your personal information to a third party, including to a lawyer or collection agency, when necessary to enforce our terms of service or any other agreement between you and the Company.
We may provide your information to any successor in interest in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Company’s assets and/or business.
We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights or when compelled by a court or other governmental entity to do so.
What Are Cookies?
A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a website, that site’s computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a Website to access the cookies it has already sent to you, not the cookies sent to you by other sites. Browsers are usually set to accept cookies. However, if you would prefer not to receive cookies, you may alter the configuration of your browser to refuse cookies. If you choose to have your browser refuse cookies, it is possible that some areas of our site will not function as effectively when viewed by the users. A cookie cannot retrieve any other data from your hard drive or pass on computer viruses.
How Do We Use Information We Collect from Cookies?
As you visit and browse our Website, the site uses cookies in an effort to provide you with an excellent user experience. In some cases, we also use cookies to prevent you from having to log in more than is necessary for security. Cookies, in conjunction with our web server’s log files, allow us to calculate the aggregate number of people visiting our Website and which parts of the site are most popular. This helps us gather feedback to constantly improve our Website and better serve our clients. Other than as described in this Privacy Policy, cookies do not allow us to gather any personal information about you and we do not intentionally store any personal information that your browser provided to us in your cookies.
The Company reserves the right to use technological equivalents of cookies, including social media pixels. These pixels allow social media sites to track visitors to outside websites to tailor advertising messages users see while visiting that social media website. The Company reserves the right to use these pixels in compliance with the policies of the various social media sites.
What are Dynamic Ads?
Dynamic Ads are ads that are personalized in real-time to the user. Unlike static ads that show the same content on every impression, Dynamic Ads enable the advertiser to display a unique creative for different users. Dynamic Ads are the only feasible way to scale up the number of creatives per campaign and personalize them on each impression.
What is Retargeting?
The main goal of Retargeting Ads is to re-engage site visitors after they have left the site. Dynamic Retargeting Ads are generated based on the actual products or offers viewed on the advertiser’s site. For example, if you’ve visited a retailer’s website and viewed a specific product, you might receive a banner ad containing that product. Rather than showing the same ad to every visitor, The Trip Coach’s Dynamic Ad Application will select the most relevant ad copy based on the user’s activity on the site. The Trip Coach’s Personalized Retargeting Platform works when an advertiser places our tag on his website. The tag embeds a third-party cookie on the browser of users visiting the site. Using Real Time Bidding (RTB) Ad Exchanges, it is then possible to focus media buying efforts against those visitors. It is important to note that, except as otherwise described in this Privacy Policy the cookie itself does not contain any personal identifying information. Our Personalized Retargeting ads intelligently match the right offering to each visitor based on his previous activities on the site. Each advertiser using The Trip Coach’s services is responsible to limit the number of ad impressions shown to each user to ensure that viewers are not overly exposed to specific ads.
How Can I Remove Myself from Being Retargeted?
The Trip Coach makes removing our tracking cookie easy for any user who wishes to do so. Users that don’t want to see The Trip Coach Personalized Ads should simply email info@thetripcoach.com.
IP Addresses
IP addresses are used by your computer every time you are connected to the Internet. Your IP address is a number that is used by computers on the network to identify your computer. IP addresses are automatically collected by our web server as part of demographic and profile data known as traffic data so that data (such as the Web pages you request) can be sent to you.
Other Websites Linked to Our Website
We are not responsible for the practices employed by websites linked to or from our Website or the information or content contained therein. Often links to other websites are provided solely as pointers to information on topics that may be useful to the users of our website. Please remember that when you use a link to go from our Website to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including websites that have a link on our Website, is subject to that website’s own rules and policies. Please read over those rules and policies before proceeding.
Your Consent
By using our Website, you consent to our collection and use of your personal information as described in this Privacy Policy. We reserve the right to amend this Privacy Policy at any time with or without notice.
Our Commitment To Data Security
Please note that your information will be stored and processed on our computers in the United States. The laws on holding personal data in the United States may be less stringent than the laws of your Country of residence or citizenship. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Choice/Opt-In/Opt-Out
In compliance with the CAN-SPAM Act, all e-mails sent from our organization will clearly state who the e-mail is from and provide clear information on how to contact the sender. In addition, all e-mail messages will also contain concise information on how to remove yourself from our mailing list so that you receive no further e-mail communication from us.
Our emails provide users the opportunity to opt-out of receiving communications from us by reading the unsubscribe instructions located at the bottom of any e-mail they receive from us at any time.
Users who no longer wish to receive our newsletter or promotional materials may opt-out of receiving these communications by clicking on the unsubscribe link in the e-mail. After unsubscribing we will discontinue sending the particular messages as soon as technically feasible
You may also contact info@thetripcoach.com to opt-out of receiving emails from us.
California Online Privacy Protection Act
The Trip Coach, Inc. does not honor “Do Not Track” settings and/or signals and as such there will be no difference in how we collect or use data, even if you set your web browser to send a “Do Not Track” signal when you visit this Site.
Surveys & Contests
From time to time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user, therefore, has a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, and age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.
A Special Note About Children
Children are not eligible to use our services and we ask that children (anyone under the age of 18) do not submit any personal information to us. If you are a minor, you CANNOT use this service, even in conjunction with permission and guidance from your parents or guardians.
The safety and privacy of children online is important to us and we take great care to comply with the Children’s Online Privacy Protection Act of 1998 (COPPA). The Company does not knowingly allow this Website to be accessed by children under the age of 18. We will never knowingly contact or collect personal information from children under 18. Please contact us at info@thetripcoach.com to notify us if you believe your minor child has provided us with personally identifiable information.
Policy Modifications
We may change this Privacy Policy from time to time. If/when changes are made to this Privacy Policy, we will post any changes here, so be sure to check back periodically. However, please be assured that if the Privacy Policy changes in the future, we will not use the personal information you have submitted to us under this Privacy Policy in a manner that is materially inconsistent with this Privacy Policy, without your prior consent.
Visitors’ GDPR Rights
If you are within the European Union, you are entitled to certain information and have certain rights under the General Data Protection Regulation. Those rights include:
We will retain the any information you choose to provide to us until the earlier of: (a) you asking us to delete the information, (b) our decision to cease using our existing data providers, or (c) the Company decides that the value in retaining the data is outweighed by the costs of retaining it.
You have the right to request access to your data that the Company stores and the rights to either rectify or erase your personal data. Please contact info@thetripcoach.com to request access to your data.
You have the right to seek restrictions on the processing of your data. Please contact info@thetripcoach.com to seek restrictions on the processing of your data.
You have the right to object to the processing of your data and the right to the portability of your data. Please contact info@thetripcoach.com to raise such an objection.
To the extent that you provided consent to the Company’s processing of your personal data, you have the right to withdraw that consent at any time, without affecting the lawfulness of processing based upon consent that occurred prior to your withdrawal of consent. Please contact info@thetripcoach.com to withdraw your consent.
For any request to access, change, delete, or otherwise make changes to your preferences, we may request additional information to verify your identity.
You have the right to lodge a complaint with a supervisory authority that has jurisdiction over issues related to the General Data Protection Regulation.
We require only the information that is reasonably required to enter into a contract with you. We will not require you to provide consent for any unnecessary processing as a condition of entering into a contract with us.
CONTACT US
Email: info@thetripcoach.com
Effective as of October 17, 2022